Contact the Team: Official Email and Enquiries
Last updated: 7 October 2026
How to Reach the Australia Betting Guide Team
The only official channel for contacting Australia Betting Guide is email:
We do not operate a phone line, a live chat, a contact form or a physical mailing address. Any message claiming to come from us through another channel should be treated with caution.
What to Write to Us About
Readers are welcome to email us about:
- Corrections and updates. If you spot a factual error, an outdated bonus term, a expired offer or a licence number that no longer matches a regulator’s public register, tell us — include the page URL and, where possible, a screenshot or reference number.
- Editorial questions. Queries about our review methodology, rating criteria or how we assess deposit limits and responsible gambling tools at the casinos we cover.
- Partnerships and advertising. Business enquiries from licensed operators. Note that we verify licence numbers against the regulator’s public register before any cooperation is discussed — footer badges alone are not accepted as proof.
- Reports about operators. If an offshore casino has withheld winnings, kept charging your bank account or disappeared with a deposit, send us the details. Be aware that Australian consumer law, the ombudsman and Australian courts generally offer no recourse against offshore operators, and Australian authorities will not help recover funds — but documented reports help us keep our warnings accurate.
When writing about a dispute with an operator, keep your own copies of everything: screenshots, reference numbers and timestamps. PayID transfers and crypto payments cannot be reversed, so documentation is the only leverage you have.
Please write in plain text and include the relevant page address. We answer every legitimate email, usually within a few business days depending on volume.
Problem Gambling? This Is Not the Right Inbox
Australia Betting Guide is not a support service for gambling problems. If gambling is causing you financial or personal harm, do not email us — contact a dedicated help service and read our Responsible Gambling page.
Australian residents can register with BetStop, the National Self-Exclusion Register, which blocks you from licensed online wagering services in Australia. Two important caveats:
- BetStop does not cover offshore casinos and will not close or prevent offshore accounts.
- A BetStop exclusion cannot be shortened. Removal requires a statutory declaration and is not possible during the first three months.
Also remember that responsible gambling tools at offshore casinos — including deposit limits — are operator-controlled settings that may not connect to any Australian system.
If you are concerned about an unlicensed online gambling operator, report it to the relevant state or territory regulator rather than to us. And if gambling winnings are becoming a regular business-like activity for you, speak to a tax adviser about your position.
For everything else: [email protected] — the Australia Betting Guide editorial team.